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PRIVACY POLICY

LAST UPDATED: 9.2.2022

Millstream Games and its affiliates (hereinafter “Millstream Games” or “Us” or “We” or ‘’Our’’)  have created this Privacy Policy to inform you of Our policies regarding how we use, collect and disclose your Personal Information when you use Our Service as defined in Our Terms of Service.

Please read this Privacy Policy carefully prior to using the Service. By using the Service, you agree that you have understood and agreed to this Privacy Policy. If you do not agree with this Privacy Policy, you shall not use the Service. We will use and share your information only as described in this Privacy Policy.

This Privacy Policy may be updated from time to time as necessary to reflect changes in our data processing practices. The latest version of this Privacy Policy is available at www.millstreamgames.com/privacy-policy. If we make any material changes, we will publish a message in the Service that you will see when you start the app. Your continued use of the Service is always subject to the latest Privacy Policy.


COLLECTION OF PERSONAL INFORMATION

Our staff may view your Personal Information only when:

  • the Game is in the test, pre-release "beta" phase, or

  • it is necessary to execute a support request by you, or

  • it is necessary to solve an issue you report in a feedback form, or

  • it is necessary to investigate a technical issue, or

  • it is necessary to investigate cheating, fraud or threats towards the security and functioning of the Service or its users.


We always avoid looking at all of your Personal Information and only focus on the data which is necessary for us to resolve the issue at hand.

THE PERSONAL INFORMATION THAT WE COLLECT


What you write in the feedback forms and/or emails is retained for 2 years for development and troubleshooting purposes.

DATA FROM THIRD PARTIES

Advertisement platforms that led you to discover and install the Service may provide us with additional data about you. This data may include Personal Information, such as your gender, your interests or your broad age range. This data sharing is governed by the privacy policy of the platform where the advertisement is shown. We may connect this data with your profile in order to better understand how and where to market the Service. We retain this data for up to 2 years.


DATA SHARED TO THIRD PARTIES

We share some data with third parties that help us provide the Service or to do analytics processing.

Unless specified otherwise, the third parties listed here are classified as both "data controllers" and "data processors" under the GDPR. As a brief and incomplete summary of what this means, "controllers" may use the data for their own purposes while "processors" may only operate on the data under our express instructions.

Third Party: Google Play
Further information: https://policies.google.com/privacy

Third Party: Apple App Store
Further information: https://www.apple.com/legal/privacy/en-ww/governance/

Third Party: Unity
Further information: https://unity3d.com/legal/privacy-policy


DATA PROTECTION


We use technical and administrative safeguards to protect your Personal Information against unauthorized access, alterations and losses. We implement a set of industry best practices, such as encryption and minimisation of access, in reasonable proportion with the sensitivity of the data we process.

Third party controllers and processors may transmit and process data outside the EU. We've taken steps to ensure that all transmission to and processing by third parties is done securely and complies with the GDPR.


YOUR RIGHTS TO YOUR PERSONAL INFORMATION

Under the GDPR, you have the following rights on all your Personal Information that we hold on you or that any third party we've shared your data with holds on you:

  • You may request a copy of all the data.

  • You may request the deletion of all the data.

  • You may request that we correct any incorrect data.

  • You may restrict the processing of data e.g. if you need the data kept as evidence for a legal claim.

  • You may object to processing for direct marketing purposes.

  • You may object to processing for analytics purposes.


If you would like to exercise these rights, please send an e-mail to support@millstreamgames.com. Fulfilling these requests may require certain actions within the App by you. We aim to fulfill these requests within 30 days, unless we are overwhelmed by the amount of such requests.

After a data deletion request has been fulfilled, your data may survive in backups for up to 90 additional days. If we restore a backup containing data you requested to be deleted, we will delete your data again.

Data deletion requests are device-specific if you've not logged in with an authentication provider.

If you resume your use of the app after a data deletion request has been fulfilled, more data may be collected.

We may keep a record of all correspondence regarding these requests for up to 2 years.


AGE LIMITS

We do not knowingly collect or solicit Personal Information about anyone under the age of 16 or knowingly allow such persons to use our Services. If you are under 16, please do not send any data about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected Personal Information about a child under the age of 16, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 16, please contact us.

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OTHER APPLICABLE TERMS

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This Privacy Policy is subject to Our Terms of Service.


CONTACT INFORMATION

If you have questions or would like to exercise your rights regarding Personal Information we collect, please contact us at support@millstreamgames.com.

  • Name of data controller: Millstream Games

  • Business ID: 3211828-1

  • Address: Lallukankuja 5 C 10, 00920 Helsinki

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